PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

TERMS OF USE

Following are the Terms of Use applicable to the website, www.ladydoc.in ("Website") and the mobile application, both owned and operated by LadyDoc Global Healthcare Private Limited ("Company"), (CIN- U74999PN2018PTC179565) a company incorporated under the Companies Act, 1956 of India, having its registered office at, SR. NO. 66, PLOT NO 5, FLAT NO C 404, DREAMS ELINA, HADAPSAR, PUNE, - 411028, Maharashtra - India, facilitating collaboration and interaction between various merchants, service providers, retailers, business partners and/or their employees, authorized representatives and agents ("Users") and their customers ("Stakeholders") for rewarding the Stakeholders, receiving feedback for such services offered by the Users with a web based intelligence platform ("Services"). Any other services offered by the Company or other features, content, or applications offered from time to time by the Company through the Website or App are governed by the following Terms of Use ("Terms").

The listed features / services on this Website are available only in Pune (Maharashtra -India). However Non-Registered Users outside Pune, the state of Maharashtra and India may browse through the information provided on the Website. They are free to register however there will be limitations to the use as there are no services the Company can provide apart from answers to their questions by the EXPERT (Doctor / HCP-Health-Care- Practitioner).

If you are accessing the LadyDoc mobile application, then this Agreement will continue to apply to such use also. In addition to these, there may be additional terms (like the terms imposed by mobile service company or mobile application stores) which will govern the use of the mobile application. In such case, the term 'Website' will be considered to refer to the LadyDoc mobile application.

User agrees to be bound by these Terms, regardless if they use the Services with or without being registered with the Company. The Company reserves the right to modify these Terms from time to time, and each such modification shall be effective upon posting on the Website.

A - LICENSE

The Company grants the User a non-exclusive, revocable, non-transferrable and limited license to access and use the Services on his/her/its personal device or additional devices as made available through the Website/App subject to the payment of such Fees if applicable for a service. The Company may, from time to time, update or modify the App and Website, release new versions or create new modules related thereto, each of which may, at the Company's discretion, be included within the license granted above. The User shall not be permitted to sublicense or transfer any of his/her/its rights hereunder including without limitation, access to the App or Website through the respective login credentials authenticated for a particular device.

B - ELIGIBILITY

• User agrees that, in order to access and use the Services, he/she will have to give an authenticated mobile phone number and other personal information to the Company. The User acknowledges that in order to provide the Services through App, Company may periodically access the User's contact list and/or address book on the mobile device(s) to find and keep track of mobile phone numbers of the Stakeholders using the App. The User hereby gives express consent to the Company to access his/her contact list and/or address book.
• The User further represents and warrants that:
  • The User has right, authority, and capacity to enter into these Terms of Use;
  • The Users who are the employees and authorized representatives of the partners, merchants, vendors, service providers etc. ("Partner") has the authority to represent such User Company and the User Company shall be liable for all their acts and deeds on the App/ Website;
  • The User agrees that in order to use the Services, he/she will have to register with the App or Website and pursuant to such registration, he/she shall have access to certain features available;
  • all registration information submitted is truthful and accurate;
  • the User is neither a competitor of the Company nor using the Services for reasons that are in competition with the Services of the Company;
  • User is entitled to submit the information to the Company and that such information is accurate, not confidential, and not in violation of any contractual restrictions or other third-party rights;
  • User will maintain the accuracy of such information;
  • User registering for this app should be female only.
  • User asking questions should be a female
  • Use of the Services does not violate any applicable law; and
  • User shall not stalk or harass the Stakeholders and any other User of the Services.

C- RESTRICTIONS ON USE

User may not:

• this app is dedicated for female users only none other than a female will be served via this app.
• remove any copyright, trademark or other proprietary notices from any portion of the Services;
• reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by the Company;
• decompile, reverse engineer or disassemble the App or Website except as may be permitted by applicable law;
• link to, mirror or frame any portion of the Services;
• cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the App or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;
• attempt to gain unauthorized access to or impair any aspect of the App or its related systems or networks or Services; or
• attempt to interfere with service to any User/Stakeholder, host or network, including, without limitation, via means of submitting a virus to App or Website, overloading, "flooding", "spamming", "mail bombing", "hacking" or "crashing" etc.



In addition to the above, the Users shall not:

• reformat or frame any portion of the pages that are part of the App or Website;
• create User accounts under fraudulent pretenses;
• If the information provided to register as female is found fake the subscriber representing as female will be prosecuted as per the law and sections under which fake representation and cheating is registered.
• Using profanity or abusive language in all type of communications will attract severe actions applying to the law of land.
• submit any content or material that falsely express or imply that such content or material is sponsored or endorsed by the Company;
• transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
• take any action that imposes, or may impose, an unreasonable or disproportionately large load on the Company;
• use the Services to transmit, distribute, post, or submit any unauthorized information ("Posted Information") that is libelous, defamatory, obscene or in violation of these Terms of Use and Privacy Policy of the App/Website.

D - REMEDIES WITH COMPANY

• User understands and agrees that the Company may review any content posted on the App or Website, and in case the Company finds, at its sole discretion, that the User violates any of these Terms especially Clause-B, then it reserves the right to take actions to prevent/control such violation, including without limitation, removing the offending communication or content from the App or Website and/or terminating the registration of such violators and/or blocking their use of the Services.
• The Company shall also be entitled to investigate occurrences which may involve such violations and may take appropriate legal action, involve and cooperate with law enforcement authorities in prosecuting Users who are involved in such violations.
• The User acknowledges that in no event shall the Company be liable for any damages whatsoever whether direct, indirect, general, special, compensatory, consequential, punitive or incidental, arising out of or relating to the conduct of the User and Stakeholder or anyone else in connection with the use of the Services. The User also acknowledges that in any such event the Company shall also have the right to hold such defaulting party liable and initiate proceedings against such party in the courts and other appropriate forums.

E - INTELLECTUAL PROPERTY RIGHTS

• User acknowledges and agrees that the Company or Company's licensors own all legal rights, titles and interests in and to the Services, including any intellectual property rights which subsist in the App and/or Website and Services, whether those rights happen to be registered or not, and wherever in the world those rights may exist.
• Unless agreed otherwise in writing with the Company, nothing in the Terms gives the User or any third party a right to use any of Company's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
• The Company acknowledges and agrees that unless otherwise specified in any other document pertaining to specific content, that it obtains no right, title or interest from the User under these Terms in or to any content that the User submits, posts, transmits or displays on, or through, the Services, including any intellectual property rights which subsist in that content, whether those rights happen to be registered or not, and wherever in the world those rights may exist. Unless Company agrees to otherwise in writing, User agrees that he/she is responsible for protecting and enforcing those rights and that Company has no obligation to do so on User's behalf.
• User agrees that he/she shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.
• User agrees that in using the Services, he/she will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

F - COPYRIGHT COMPLAINT

If a copyright/ intellectual property owner or an agent thereof believes that any User content or other content on the App or Website infringes upon their copyrights or other intellectual property, kindly contact the Company at legal@ladydoc.in

The entire content included in this Website including but not limited to text, graphics or code is copyrighted as a collective work under the Indian and other copyright laws, and is the property of Company. The collective work includes works that are licensed to The Company., ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Website for the sole purpose of placing an order with the Company or purchasing products / services.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Website solely for your own non-commercial use, or to place an order with Company or to purchase products / services. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Website is strictly prohibited, unless authorized by Company. You further agree not to change or delete any proprietary notices from materials downloaded from the Website.

G - CONFIDENTIAL INFORMATION

• User may be given access to certain non-public information, software and specifications of the App ("Company's Confidential Information"), which is confidential and proprietary to the Company. User may use Company's Confidential Information only as necessary in exercising rights granted to them in this Agreement.
• User agrees that he/she will not disclose Company's Confidential Information without Company's prior written consent.
• User agrees that he/she will protect Company's Confidential Information from unauthorized use, access, or disclosure in the same manner that User would protect User's own confidential and proprietary information of a similar nature and in any event with no less than a reasonable degree of care.
• Company's Confidential Information includes, without limitation:
  • all software, technology, programming, specifications, materials, guidelines and documentation relating to the App and/or Website;
  • Company's Application Program Interface ("API") Data; and
  • any other information designated in writing by the Company as "Confidential" or an equivalent designation.
• Company's Confidential Information does not include information that:
  • has become publicly known through no breach by User;
  • has been independently developed without access to Company's Confidential Information, as evidenced in writing;
  • has been rightfully received by User from a third party who has the lawful right to disclose such information; or
  • is required to be disclosed by law or by a governmental authority.
• User also agrees to protect all the personal and other information of the Stakeholders which is confidential and proprietary to the Stakeholders in the same manner as the User protects his/her/its own confidential and proprietary information.

H - USERNAME AND PASSWORD

• Company acknowledges that it employs industry standard security protocol to ensure that the information which Users store in, transmit or transfer through the App and/or Website is protected. The App and/or Website are hosted on a secure server. Access to data is protected by password by the database server, which only accepts connections from the web server, and all the information transmitted from the User's account to the web server are secured by industry standard transport layer security, specifically server-side SSL.
• The User's username shall be the authenticated email address entered by the User at the time of registration ("Registered Email Address"), which shall be used to access the App/ Website from plurality of devices subject to the payment of such additional rental fee per device if required. The Company shall send a one-time-password ("OTP") to the Registered Mobile Number every time the User tries to access the App/Website through any mobile device and/or other devices. The User will be solely responsible for maintaining the confidentiality of the username and OTPs, and for all activities that occur under his/her username.
• The User agrees to: (a) notify the Company immediately of any unauthorized use of his/her username and OTPs or any other breach of security; and (b) ensure that the User has logged off from your account at the end of each session.
• The Company will not be liable for any loss or damage arising from your failure to comply with this clause.

I - CONDITIONS FOR REGISTRATION

As a condition to register with the Company to use the Services, the User agrees that:

• The subscriber is a Female
• The Provider, Partner, Vendor or Dealer can be a Male
• This Agreement is binding and enforceable against him/her;
• User will not use or register with the Company if he/she is under 18 years of age or does not have the requisite mental and legal capacity to enter into this Agreement as per the laws of the jurisdiction where the User is situated;
• To the extent that the User is an individual accepting this Agreement on behalf of an entity, such individual has the right and authority to agree to all of the terms set forth herein on behalf of such entity;
• User will keep his/her contact information accurate and up-to-date;
• User will not provide any false personal information to Company, or create an account for anyone other than himself/herself without permission;
• If Company disables User's account, User will not create another one without Company's permission; and
• User will not share his/her permanent and temporary log-in credentials or do anything else that might jeopardize the security of his/her account and other's account

J - ADDITIONS AND ALTERATIONS TO TERMS OF USE

• The Company reserves the right to add to or alter these Terms from time to time, and each such modification shall be effective upon posting on the Website.
• The Company will inform the Users of such additions/alterations through e-mails, messages to User's App account, notices posted on the Website, or through other means available through Services. These additions/alterations will not apply retroactively and will become effective from the date they are posted on the website.
• Additions may be in the form of supplemental terms which may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Service(s). Supplemental terms shall be deemed a part of the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
• Continued use of the Services following any such modification constitutes User's acceptance to be bound by these Terms as so modified. It is therefore important that User reviews these Terms regularly. If User does not agree to be bound by these Terms and to abide by all applicable laws, he/she must discontinue use of the Services immediately.

  
  THE WEBSITE & APP

  • Users:

    The Website is accessible to visitors / non-registered users, registered users and healthcare practitioners, service providers, traders and business partners of The Company.

    "Registered Users" are users who have registered themselves an account on the Website by providing the Company with certain information and who can log on to the Website by providing their username and password.

    "Non-Registered Users" are users who are not registered with the Website but may access information on the Website.Certain features of the Website are available to Registered Users only.

    "Experts" (is Health Care Practitioners or (HCP's)/ (Doctor's) are duly qualified members of medical or dental profession and

    • with whom Registered Users can book appointment using the Website or
    • who can provide information to questions raised by Registered Users or
    • with whom Registered Users can consult privately with respect to their queries (d) who can generate and provide health related information and education material for general use of Registered Users.

    "Labs" are registered laboratories that collect patient samples from Registered Users for the purpose of conducting pathological tests and varied diagnostic services referred to as "Lab Tests". Registered Users, Non-Registered Users and EXPERT shall collectively be referred to as "Users".

    "Partner's" are registered service Providers, Vendors or Merchants with the Company.

  • Features of the Website:

    The Website offers the following features:

    • For Registered Users:
      • Platform for obtaining generic and preliminary information from EXPERT (DOCTOR / HCP-HEALTH-CARE- PRACTITIONER). to a health-related question: You may ask any health-related question on the Website and obtain preliminary and generic information to such question from a EXPERT. Your identity is not disclosed to the EXPERTs or other Registered Users at this stage.
      • Platform for viewing generic and preliminary information of EXPERT on questions submitted by other Registered Users: You may access the information provided by an EXPERT to questions submitted by other Registered Users on the Website.
      • Platform to schedule in-person appointment with EXPERT: You may use Website to schedule an in-person appointment with EXPERT at the EXPERTs premises.
      • Platform to interact with EXPERT privately: You may interact with an EXPERT privately on the chat feature available on the Website or via other communication feature which the Website may provide after paying consultation fee to the EXPERT and an internet handling fee to Company as applicable from time to time but not exceeding 50% of EXPERT consultation fees.
      • Platform to pay EXPERT for non-Website interaction: You may make use of the Website solely for the purpose of paying an EXPERT for a non-Website/offline interaction with such EXPERT after paying Company's internet handling fee.
      • Platform to order Lab Tests from Labs: You may use the Website to order Lab Tests from Labs. The Website allows you to schedule a sample pick-up at Your home, which will be used by a Lab to conduct a Lab Test and share the results of such Lab Test with You through the Website.
    • For Non-Registered Users
      • Access to EXPERT Profiles: Depending on the extent of information shared by EXPERTs at the time of registering with the Website, the EXPERTs profile containing their name, qualification, experience, specialization, consultant fees, personal statement, education, professional memberships etc. can be accessed by you. The Website offers various search features to aid you in accessing EXPERT profiles.
      • Access to EXPERT Availability for in-person appointment: Based on information communicated by EXPERT, the Website shows indicative appointment slots available for in-person consultation at EXPERTs premises.
    • For EXPERTS:
      • Platform to publish profile: You may upload Your profile containing Your name, qualification, experience, specialization, consultation fees, personal statement, education, professional memberships etc. on Website. Your profile is accessible to all Registered as well as Non-Registered Users.
      • Platform for private interaction: You may use Website for private interaction with Registered Users. In course of the private interaction, you can exchange texts, images; videos over the chat feature of the platform and communicate through other means provided by the Company such as calls.
      • Platform to receive consultation fees for non-Website interaction: You may use the Website to receive fees for Your interactions with Registered User outside the Website / offline.
      • Platform to provide information to questions to health-related questions submitted by Registered Users: You may provide Your preliminary and generic information to health-related questions submitted by Registered Users.
      • Platform to publish EXPERT-contributed health related information and education material: You may contribute health related information and education material which Company may, with or without modification, in its sole discretion, publish on the Website.
  • Types of content on the website

    The various types of content available on the Website may be categorized as follows:

    • Content provided by Registered Users including questions provided by Registered Users and interactions in the course of private interactions with EXPERTs ("User Content")
    • Content provided by EXPERT including health related information and educational material; and information provided by way of responses to questions raised by Registered Users or in course of private interactions with Registered Users ("EXPERT Content");
    • Content provided by Labs including instructions, results, reports and any other information relating to Lab Tests ("Lab Content").
    • Content which Company (through itself or its contractors) has generated or procured for the Website ("Company Content");

K - TERM AND TERMINATION

• These Terms shall remain in full force and effect unless and until User's account is terminated as provided herein.
• Any licenses contained in this Agreement will terminate automatically without notice if User fails to comply with any provision of this Agreement.
• The Company further reserves the right to terminate this Agreement or discontinue the Services provided through the App or any portion or feature thereof for any or no reason and at any time without liability to the User.
• User may also terminate this Agreement for any or no reason and at any time. Upon such termination for any reason, User shall cease to have access to the App and to the use of any Company's specifications.
• User shall delete all copies of the App, Company's specifications and Company's Confidential Information, Stakeholders' personal and confidential information and shall further cease and desist from distributing or developing the App and/or Website, specifications and information.
• The Company will not be liable for any costs, expenses, or damages as a result of the termination of this Agreement.
• Sections D, G, and N through Q of this Agreement shall survive following any termination of this Agreement.

L - THIRD PARTY CONTENT

The App or Website may contain features and functionalities that allow access to third party content, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the internet as a whole. Any such activities, and any terms associated with such activities, are solely between User and the applicable third party. User should make whatever investigation he/she may feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Users are solely responsible for their dealings with any third party, including the use of applications or services and the delivery of and payment for goods and services. If User has any problems resulting from use of any third party services or suffers data loss or other losses as a result of problems with any of other service providers or any third-party services, the Company shall not be responsible for the same. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites

M - UPLOADING CONTENT AND REVIEW

The Website/ App allows the Stakeholders to submit reviews, content and other information ("Submissions") which may be hosted, shared or published as part of the Services, and may be visible to other Users and Stakeholders. The User represents that he/ she/it shall not have any objection to such Submissions and also agrees not to hold the Company solely responsible for the Submissions made and for the consequences of uploading them. The Company is only acting as a repository of data, Submissions and those Submissions made by the Stakeholders do not represent the views of the Company and Company makes no guarantees as to the validity, accuracy or legal status of any Submissions.

N - DISPUTES

• These Terms shall be governed by and interpreted and construed in accordance with the laws of Singapore. User will resolve any claim, cause of action or dispute or claim arising out of or relating to these Terms exclusively in the courts of Singapore.
• If anyone brings a claim against the Company related to User's actions, content or information on the App/ Website, User will indemnify and hold the Company harmless from and against all damages, losses, and expenses of any kind, including reasonable legal fees and costs, related to such claim. The Company shall also have the right to hold the User or such other person liable for the damages, losses and expenses which the Company may incur and initiate proceedings in any appropriate courts or other forums for the material breach of these Terms by the User. Although the Company provides rules for User conduct, the Company does not control or direct Users' actions on the App/ Website and is not responsible for the content or information Users transmit or share on or use in the App/ Website. The Company is not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content or information User may encounter on the App. The Company is not responsible for the conduct, whether online or offline, of any User.

O- DISCLAIMER, LIMITATION OF LIABILITY & OTHER TERMS

• The company tries to keep the app/ website, bug-free, and safe, but the user agrees to use it at his/her own risk. The company is providing the services as is without any express or implied warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• The company does not guarantee that the app/ website will always be safe, secure or error-free or that app will always function without disruptions, delays or imperfections.
• The company does not warrant that:
  • The service will meet the user's requirements;
  • The service will be uninterrupted, timely, secure, or error-free;
  • Any information that the user may obtain from the service will be accurate or reliable;
  • The quality of any products, services, information or other material purchased or obtained by the user through the service will meet his/her expectations; or
  • Any errors in any data or software will be corrected.
• The company is not responsible for the actions, content, information, or data of third parties, and user releases the company, company's directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim the user has against any such third parties.
• The company will not be liable to user for any lost profits or other consequential, special, indirect, or incidental damages arising out of or in connection with these terms or website.
• In certain jurisdictions, applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to user. In such cases, the company's liability will be limited to the fullest extent permitted by applicable law.
• The company is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment, software, failure of communication on account of technical problems, or traffic congestion on the internet or at any website or combination thereof, including injury or damage to users or to any other person's computer related to or resulting from participating or downloading materials in connection with the web or in connection with the service.
• In no event will the company be liable to you for any direct, indirect, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with this agreement or your use of the app/ website, company specifications, content, or other company products and services, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you have been advised of the possibility of such loss or damage. the foregoing limitations will survive and apply even if any limited remedy specified in this agreement is found to have failed its essential purpose. in any case, the company's aggregate liability under this agreement will not exceed the aggregate fees you paid for access to the app in the last year

WARRANTY DISCLAIMER

This Website and the materials and products on this Website are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Company does not represent or warrant that the functions contained in the Website will be uninterrupted or error-free, that the defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or other harmful components. The Company does not make any warranties or representations regarding the use of the materials in this Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

The Company shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this Website or the performance of the products, even if The Company has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use.

NOT LEGAL OR FINANCIAL ADVICE

The Company, and its associates, employees, partners and consultants are not attorneys, accountants or financial advisors, nor are we holding ourselves out to be. The information contained in this Website is not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. Although care has been taken in preparing the information provided to you, we cannot be held responsible for any errors or omissions, and we accept no liability whatsoever for any loss or damage you may incur. Always seek financial and/or legal counsel relating to your specific circumstances as needed for any and all questions and concerns you now have, or may have in the future. You agree that the information on our Website is not legal or financial advice.

PERSONAL RESPONSIBILITY

You aim to accurately represent the information provided to us on or through our Website. You acknowledge that you are participating voluntarily in using our Website and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from our Website to your life, family or business.

CODE OF CONDUCT

You may not use The Company for any illegal or unauthorized purpose. In addition to the laws of the Province of Ontario, Canada, you also agree to comply with all local laws that apply to your use of the Website. You may not use the Website in any manner which could disable, overburden, damage, or impair the Website, or interfere with any other party's use and enjoyment of the Website. You agree that you are responsible for your own conduct and communications while using the Website and for any consequences of that use. You agree that when using the Website, you will not post or upload any inappropriate, promotional, defamatory, destructive, obscene, or unlawful content; defame, abuse, harass, or otherwise violate the legal rights (such as rights of privacy and publicity) of others or upload dangerous or harmful files. The Company reserves the right to remove individuals from our community in instances of misconduct.

NO GUARANTEES

The Company is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. The Company cannot predict and does not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual's results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.

PURCHASES AND SUBSCRIPTIONS

If you wish to purchase any product or service made available through the Website ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, phone number, email address, physical address, credit card information and geographic location. Please view our Privacy Policy for more information on how we use your personal information. Some parts of the Service are billed on a subscription basis as outlined on the sales and check out pages of the product. You will be billed in advance on a recurring basis as per the subscription agreement.

EARNINGS DISCLAIMER

Any earnings, income statements or examples shown through our Website are only estimates of what might be possible now or in the future. There can be no assurance as to any particular financial outcome based on the use of our Website. You agree that the Company or its employees and partners are not responsible for your earnings, the success or failure of your personal or business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through our Website. You are solely responsible for your results.

INDEMNIFICATION AND RELEASE OF CLAIMS

You hereby fully and completely hold harmless, indemnify and release The Company and any of its agents, consultants, affiliates, team members, joint venture partners, employees, shareholders, directors, staff, team members, or anyone otherwise affiliated with the business from any and all causes of action, allegations, suits, claims, damages, or demands whatsoever, in law or equity, that may arise in the past, present or future that is in any way related to our Website.

ERRORS AND OMISSIONS

Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. You agree that The Company is not responsible for the views, opinions, or accuracy of facts referenced on or through the Website, or of those of any other individual or company affiliated with our business in any way. Because scientific, technology and business practices are constantly evolving, you agree that The Company is not responsible for the accuracy of our Website, or for any errors or omissions that may occur.

NO ENDORSEMENT

References or links in our Website to the information, opinions, advice, programs, products or services of any other individual, business or entity does not constitute our formal endorsement. The Company is merely sharing information for your own self-help. The Company is not responsible for the Website content, blogs, e-mails, videos, social media, programs, products and/or services of any other person, business or entity that may be linked or referenced in our Website. Conversely, should our Website link appear in any other individuals, businesses or entities Website, program, product or services, it does not constitute our formal endorsement of them, their business or their Website either.

AFFILIATES

From time to time, we may promote, affiliate with, or partner with other individuals or businesses whose programs, products and services align with ours. There may be instances when we promote, market, share or sell programs, products or services for other partners and in exchange we may receive financial compensation or other rewards. The Company is highly selective and only promotes the partners whose programs, products and/or services we respect. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such program, product or service is appropriate for you. You are assuming all risks, and you agree that The Company is not liable in any way for any program, product or service that we may promote, market, share or sell on or through our Website.

VARIATION

The Company shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole and such provisions shall be deleted without affecting the remaining provisions herein.

P - LADYDOC REFUND POLICY

P.1 - REFUND POLICY FOR PAID SERVICES

In case there is no call no show, business closed or no one available to respond to a paid service or for any rhyme or reason the user wants to cancel the service, User can report the issue to LadyDoc and request for cancellation, post which LadyDoc will process the refund amount equaling to the total actual amount paid by the user. However, the refund amount will not include the discount value provided by LadyDoc. Any LadyDoc Benefit Points announced with the offer will not be credited.

• In the event it is proved that a service partner has acted in a manner that is against any applicable laws, LadyDoc shall provide complete refund of the payment made to the user, subject to investigation undertaken by LadyDoc.
• In the event it is proved that the user has demonstrated abusive nature during the service, user shall not be eligible for any refund and LadyDoc/ service partner shall be entitled to take any legal action as applicable.
• User is allowed with a period of seven (7) days to report any service as incomplete or unsatisfactory, and request for a refund. No refund requests shall be entertained thereafter.
• User can request a refund from CONTACT screen or by sending us an email at support@LadyDoc.in or can call the support team.
• In the event LadyDoc establishes that the users refund claim meets the above conditions, LadyDoc shall process the refund accordingly and the amount will be refunded to user in three (3) working days from the day refund has been approved from LadyDoc. (Bank working days and time and terms and conditions of online transfers apply herewith).

P.2 - REFUND POLICY FOR LAB TESTS

User may order Lab Tests from Labs listed on the LadyDoc Website. The Website allows user to schedule a time for a home sample collection and pay the corresponding Lab Test fee.

• Refund due to any issues with reporting will be provided as per Lab's policy. LadyDoc is not liable.
• Refund due to any issues with processing of sample will be provided as per Lab's policy. LadyDoc is not liable for any refund.
• If user cancels a Lab Test after the sample collection, refund will not be applicable. (However if the Labs policy allows to refund they may deducting sample collection charges from the payment made by user)
• However If user cancels a Lab Test before the sample collection, refund will be applicable.
• In the event LadyDoc establishes that the users refund claim meets the above conditions, LadyDoc shall process the refund accordingly and the amount will be refunded to user in three (3) working days from the day refund has been approved from LadyDoc. (Bank working days and time and terms and conditions of online transfers apply herewith).

P.3 - LADYDOC BENFIT POINTS

LadyDoc awards LadyDoc Benefit Points from time to time with offers and activities to its users.

• LadyDoc Benefit Points are valued as 1 point = ? 1.00 (Rupee One only)
• LadyDoc Benefit Points cannot be redeemed as cash.
• LadyDoc Benefit Points cannot be transferred to any other wallet or to a bank account or to another LadyDoc account.
• LadyDoc Benefit Points can be applied on selected services or products available to LadyDoc customers during checkout.
• LadyDoc may in its discretion change the list of services on which LadyDoc Benefit Points can be applied from time to time without any prior notice.
• LadyDoc Benefit Points in any case cannot be transferred from one account to another.
• Upon cancellation of services or purchase only the amount paid by user (after adjusting LadyDoc Benefit Points) will be refunded. LadyDoc Benefit Points will not be refunded once they have been applied on a transaction along with an offer.
• LadyDoc may in its discretion add or remove the number of points associated with your account from time to time without any prior notice.
• LadyDoc may in its discretion modify applicability of points from time to time without any prior notice.
• LadyDoc Benefit Points may be clubbed with extra discount for selected services or products.
• LadyDoc may in its discretion modify list of services for which LadyDoc Points can be clubbed with discounts from time to time without any prior notice.
• The amount of discount associated with application of LadyDoc Benefit Points could vary from service to service.
• LadyDoc may in its discretion modify the amount of discount associated with application of LadyDoc Benefit Points for various services from time to time without any prior notice.
• LadyDoc Benefit Points awarded to a particular user can be utilized for specific period of time, appearing at user's profile. Any unutilized LadyDoc Benefit Points will automatically exhaust on expiry of period.
• LadyDoc may in its discretion modify expiry period of LadyDoc Benefit Points from time to time without any prior notice.

If you have any questions about this, please click CONTACT or send us an email -support@ladydoc.in

Q - CONTACT US FOR COMPLAINTS & SUGGESTIONS

If there are any questions regarding these terms of the services, the user may send us email at legal@ladydoc.in

- GENERAL

• These Terms along with the Privacy Policy and Legal Disclaimer make up the entire agreement between the parties regarding the Services and supersedes any prior agreements or understandings.
• The appropriate fees for the Services provided by the Company shall be as per the terms and conditions of the specific services agreement which the User shall enter into with the Company ("Fee"). The Fees shall be paid by the User as advance at the time of registrationincluding all applicable taxes as and when required.
• If any portions of these Terms are found to be unenforceable, the remaining portion will remain in full force and effect.
• The Company's failure to require performance of any provision of these Terms, or to exercise any right provided for herein, shall not be deemed a waiver of such provision or such right.
• Any amendment to or waiver of these Terms must be made in writing and signed by the Company.
• User will not transfer any of User's rights or obligations under these Terms to anyone else without the Company's consent.
• All of the Company's rights and obligations under these Terms are freely assignable by the Company in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
• Nothing in these Terms shall prevent the Company from complying with the applicable laws.
• These Terms do not confer any third-party beneficiary rights.
• User should carefully read the Company's Privacy Policy as it governs the Company's treatment of any information, including personally identifiable information User submits to the Company.
• The Company reserves all rights not expressly granted to User.
• If under any law, User is entitled or obligated to act contrary to these terms, User consents to provide the Company with a comprehensive explanation of the reasons for such act in writing at least 30 days before User acts in such manner.
• User will comply with all applicable laws when using or accessing the Services.

ENTIRE AGREEMENT

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Company and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

By using our Website, you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact support@ladydoc.in